Virtual Assist (License - Standard - 1 Technician - PC)

Item #: Q15789. This is a Special Order Item. Please allow up to 7 business days for product to ship. Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client. Product Description: SonicWALL Virtual Assist - licenseCategory: Networking applicationsSubcategory: Network - connectivity & data sharing, network - system & remote managementLicense Type: LicenseLicense Qty: 1 technicianLicense Pricing: StandardPlatform: WindowsOS Required: Microsoft Windows Vista / 2000 / XP Customers also search for: TechnologySoftwareSoftware Licensing Discount SonicWALL Virtual Assist - License, Buy SonicWALL Virtual Assist - License, Wholesale SonicWALL Virtual Assist - License, 0758479059677, 01-SSC-5967, Software Licensing